Question 1

How is a call's per-minute rate worked out?

Accepted Answer

Platform fee plus the voice stack the agent runs on (a realtime model, or speech-to-text + language model + voice) plus any add-ons it uses, like an animated avatar, recording or Deep Think. Phone calls add the carrier's minutes on top.

Question 2

Are these the prices I will actually be charged?

Accepted Answer

Yes. The calculator reads the same live rate card that meters every call. Rates marked est. are early estimates we refine as calls are measured; you are always billed the measured rate.

Question 3

What does 'the plan that covers it' mean?

Accepted Answer

Each plan grants its price in credits every month. The calculator finds the cheapest plan whose monthly credits cover the usage you described. If none does, you can top up any plan or talk to sales about Enterprise.

Question 4

Is chat priced per minute too?

Accepted Answer

No. Text chat, the desktop app and the API are billed by the tokens they use, at the per-million-token prices listed under each model.

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